Are you signing a document or verifying your ID? Learn how

How to sign with Livesign Docs

You’ve been sent a document to review and sign online. This is a secure and convenient way to complete agreements, contracts or authorisations without printing, scanning or emailing paperwork .Livesign Docs lets you read, complete and sign documents digitally - from anywhere - in just a few minutes.

Before you start

What is Livesign Docs?

Livesign Docs is a secure digital document signing tool used by legal, property and financial professionals. It allows documents to be sent, reviewed and signed online, with a clear record of who signed and when.

Your practitioner uses Livesign Docs to help keep documents organised, accurate and moving without delays.

Follow the steps below to complete your document. In some cases, you may also be asked to verify your identity as part of the signing process.

Step 1

Open your link

Click the link in the SMS or email you received from Livesign.

Step 2

Review the document

Read the document carefully. You can scroll through all pages before signing.

Step 3

Complete required fields

Fill in any required fields, such as names, answers, dates or initials, as prompted.

Step 4

Sign digitally

Add your electronic signature where indicated and submit the document. If there is another person involved in the transaction who also needs to sign this document, they will be sent a notifcation to follow the same process, there is no need for you to do anything, your practitioner will have set this up already. Once signed, your practitioner will be notified and the document will be recorded as complete.

Additional verification requirement

You may be asked to verify your identity

For some documents, particularly high-value or regulated transactions, your practitioner may also ask you to verify your identity as part of the signing process. If this applies, Livesign will guide you through the additional steps, including downloading the Livesign app and completing a short identity check on your phone. Clear instructions will be provided if identity verification is required.

FAQ

Questions?

Everything you need to know about Livesign

Do I need to create an account?

No. You can review and sign your document directly through the link you receive.

Is my signature legally binding?

Yes. Documents signed using Livesign Docs are legally binding and include a secure audit record of the signing process.

Can I sign on my phone or tablet?

Yes. Livesign Docs works on desktop, tablet and mobile devices.

What if I make a mistake?

If you have questions or notice an issue, contact the practitioner who sent you the document before completing it.

Still have questions?

Get in touch with our team directly.

Contact us